In the past five years, Henrico Co, VA has experienced unprecedented growth – both in terms of population and in terms of the events that have come to the region. With population growth topping 8.5% in recent years and with events like the NASCAR Sprint Cup races and UCI Road World Championship bringing hundreds of thousands of visitors to the area, Henrico County was facing new challenges in managing traffic – both on the road and on the network – as well as pressing public safety concerns. County officials realized that they needed to ensure that their storage infrastructure was quick, reliable, and efficient both to maintain normal operations in the face of heavy demand as well as in the event of an emergency. County officials realized they weren’t prepared to handle the level of growth they were experiencing and acted quickly.

When the county decided it was time to upgrade their IT infrastructure, they turned to ePlus, a NetApp partner, for seamless integration and little downtime. Henrico County chose the NetApp® clustered Data ONTAP® operating environment which provided a scalable, nondisruptive upgrade for the county that was able to support their rapid expansion and deliver world-class service. Clustered Data ONTAP is enterprise- capable, unified scale-out storage that is the basis for virtualized, shared storage infrastructure. With scale-out, as the storage environment grows, additional controllers are added seamlessly to the resource pool residing on a shared storage infrastructure. On top of a successful migration, the county is also better prepared for further growth.

Brian Viscuso, IT project lead at the county said “We needed a flexible, modern storage platform that could scale to handle double our usual peak load and accommodate up to four times the 911 calls. We also wanted a knowledgeable partner to support us through the migration.”

With the integration of NetApp systems, Henrico County was able to welcome over half a million temporary residents during the UCI Road World Championships without any glitches. Systems supported an increase in database transactions of 1,000%, and city services remained available and responsive as they took more calls than at any time since Hurricane Isabel in 2003. The county is now able to provide services at a level that they were not able to before. According to Viscuso, the county is seeing the benefits of the new “NetApp systems everyday, because the demands on our storage are always increasing. Average time to deployment has gone from two business days to two hours for large workloads.” The county is now prepared to take on other technology-driven changes, such as integrating body cameras and video surveillance for public safety officials.

To read the full case study on the recent wins Henrico County has experienced in upgrading their IT infrastructure go here.