It’s no secret that the use of body-worn cameras has been on the rise among police forces across the nation, and the City of Rochester, New York is no exception. Cameras are being used more and more across law enforcement to improve public safety, strengthen police-community relations, and increase transparency and accountability among law enforcement and citizens. The City of Rochester is currently undergoing a massive program to implement body-worn cameras across their police force to accomplish these goals, and with that, the program will generate petabytes of video data that will need to be accessed quickly.

After committing to the body-worn camera initiative, the city realized they needed a vendor that could support their data storage needs. The city of Rochester was already familiar with NetApp, their chosen vendor for other IT programs like email and virtual desktops for the city’s 3,000 employees who recently upgraded to Microsoft Exchange 2013. In order to support the upgrade, Rochester chose the NetApp All Flash FAS (AFF) solution to safely store data for the city’s website, email, virtual desktops, and police camera systems. Since implementing the NetApp All Flash FAS solution, the City has experienced a drop in disk utilization of 97%, which enabled them to finish copying internal data and smoothly complete the migration to Exchange 2013 in less than a day. With NetApp All Flash FAS, they are currently experiencing an increase in Microsoft Exchange performance by 30%.

When looking for a vendor to support their storage needs for the body-worn camera initiative, Rochester decided to go with NetApp and chose the E-Series storage solution. NetApp E-Series uses a modular architecture for a true pay-as-you-grow solution to address growing data storage requirements. “We were already familiar with NetApp, so knew that nothing could touch NetApp, E-Series for price, density, and reliability – all critical factors in supporting a police bodycam program,” said Ryan Strecker, Systems Engineer at City of Rochester.

Rochester also continues to support their police force with innovative solutions such as virtual desktops, giving police faster access to information while on patrol, helping them to be effective on the field. “We’re also using virtual desktops to give outside agencies and remote vendors that provide services to Rochester access to city systems and resources as appropriate,” says Strecker. “We can be much more flexible in how we conduct business without compromising security.”

“Supporting a bodycam initiative involves lots of storage, so it’s important to keep costs down and density high,” Strecker continued. “But we also needed an enterprise-class solution that would be reliable enough to archive video that could be valuable in a courtroom situation.”

With NetApp behind them, the city of Rochester is powered by reliable performance applications. Outside agencies now have quicker and more secure access to city resources. And perhaps most importantly, the City now uses a robust, scalable platform that is able to support new city services and sustain the highest level of performance for business critical applications.

Interested in learning more about how the City of Rochester is creating efficiencies and enhancing public safety with NetApp solutions? You can read the full case study here.